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Windows 7 Enterprise Desktop Support Technician (70-685)

SAQA ID 21191, Level 4 (12 credits)


This Skills Programme is occupationally based and when successfully completed, will constitute credits towards the abovementioned qualification registered on the NQF.


This Skills Programme will equip learners with the necessary skills to implement Windows 7 Enterprise Desktop Support Technician (70-685). It is recognised internationally and learners may complete optional external computer based exams for international recognition.

This Skills Programme is part of a MICT SETA accredited full qualification: FET Certificate: PC Support, SAQA ID  21191, Level 4, 120 credits.

Admission Requirements


The programme duration is 46 hours and the tuition is face-to-face based on the NQF notional hours. This excludes time to complete assessments, do research and self study. Each Y2K campus has a different tuition schedule. Programmes are offered during the week, in the evenings, or on Saturdays.


Career Fields

Upon successful completion learners could pursue a career as a: